1.How long after I send an inquiry can I expect a response?
During working hours, we will reply within 15 minutes; outside of working hours, we will reply within 1 hour.
2.Are you a manufacturer or a trading company?
We are a manufacturer with development capabilities, mold-making capabilities, and our own production and assembly workshops. Of course, if you make a request, we can help you with resource integration, saving you time and shipping costs.
3.What is the product delivery time?
Most products will be shipped within 15 business days; customized products will have a longer lead time.
4.What customization options are available for the product?
You can provide detailed requirements regarding logo, packaging, materials, colors, etc., and our professional designers can provide you with ideal solutions.
5.What payment methods are available?
We support all internationally accepted payment methods; other special payment methods can be negotiated.
6.How can I trust the authenticity of a transaction?
MIC will be involved in the entire transaction process. We will only receive payment after you confirm receipt of the goods and have no objections, so please don't worry.
7.What will I get if I choose you?
Precise Fit & Quality: OEM-grade parts compatible with major brands (STIH L, HUS QVARNA, etc.). Full specifications & strict QC. Expert Support: Free technical drawings, model-matching help, samples, and OEM/ODM services. Efficient Supply: Quick response, small/mixed orders accepted, and stable delivery. Competitive Value: Cost-effective pricing with consistent long-term supply. We aim to be your most trusted link in the supply chain. Contact us with your specific needs for catalogs and solutions.